We protect customers and help companies succeed with AI.

Know when your AI lets customers down, before they lose trust.

Tovix helps companies protect customers from AI-driven risk to trust, compliance, and customer experience, and shows what to fix.

Designed for the teams accountable for AI outcomes.

Common AI risk signals
Customer didn't get helpAI said something it shouldn'tConversation abandonedSame failure keeps happening

Tovix finds these moments automatically across your AI conversations, and backs every one with traceable evidence.

See what your company AI is getting wrong

How Tovix protects what actually matters

Tovix connects to real interactions and surfaces what drives outcomes, risk, and accountability.

01

Ingest real interactions automatically

Tovix autonomously connects to your interaction store and continuously ingests real customer conversations. No manual uploads. No ongoing setup.

02

Detect outcomes, risks, and repeated failures

Each conversation is evaluated for outcome failure, policy risk, and recurring issues that quietly compound customer harm and business risk.

03

Explain what failed, with evidence

Every flagged interaction includes traceable evidence showing what went wrong, why it matters, and where to take action.

Human review where it matters most

Not every conversation needs attention. Tovix surfaces interactions that carry real customer, compliance, or business risk, so human review is focused where judgment matters most.

•Escalate high-risk or unclear interactions for human review
•Keep a simple decision trail for accountability
•Feed decisions back into trends and reporting
Automate the routine. Keep humans on the tough calls.

Compare agents by real-world outcomes

Move beyond latency and cost. Compare AI agents based on customer outcomes, failure patterns, and compliance behavior across real interactions.

•Scan agents against the same outcome criteria
•Compare customer impact, safety, and policy behavior
•See trade-offs between resolution rate and risk
•Choose with evidence, not anecdotes
Useful for vendor selection, pilots, and pre-deployment bake-offs.

Stack-rank the facts your AI repeats the most

AI agents repeat the same claims across thousands of conversations. Tovix automatically groups and stack-ranks these factual patterns by impact, so teams can review the most influential information first and verify it against their source of truth.

Fix the highest-impact facts once. Improve every future conversation.

Define what success and compliance mean for your business

Build custom metrics and compliance rules to evaluate AI conversations based on your business goals, such as deflection, resolution quality, accuracy, or regulatory requirements. Tovix continuously checks real interactions so you can measure business value and compliance, not just model behavior.

Who it's for

Built for companies accountable for AI outcomes in production, not just model performance.

AI Product & Automation Leaders

Ensure AI features, built or bought, deliver the outcomes customers expect.

CX & Operations Leaders

Understand why interactions fail, reduce escalations, and protect customer trust.

Risk, Legal & AI Governance

Apply human judgment to high-risk behavior, monitor policy, and show that fixes stick.

Start small. Pay for what you run.

Tovix helps companies make pricing decisions based on real outcomes. Designed for the teams accountable for AI outcomes.

Free

For individuals exploring outcomes.

Free
One-time allowance
  • 50 outcomes included (one-time)
  • Core outcome and behavior checks
  • Human review on individual interactions
  • 30-day history
  • Standard processing queue
Get started
No credit card required

Pro

MOST POPULAR

For companies running AI in production.

$29 per 1,000 real outcomes
No subscriptions. No seat limits. No commitments.
  • 1,000 outcomes per credit pack (optional auto-recharge in 1,000-outcome increments)
  • AI Facts Review (detect and verify repeated factual claims)
  • Business & policy metrics: containment, CSAT, deflection, and custom policies
  • Autonomous integration to Azure Blob Storage and Amazon S3
  • Human review for high-risk or unclear cases
  • Layered risk and quality checks (outcomes, factuality, bias, policy, evidence, critique*)
  • Fast processing queue
Buy 1,000 outcomes

Enterprise

For organizations running AI at scale with advanced integration and governance needs.

  • Additional data and storage connectors
  • Advanced integration support
  • Enterprise-grade controls and customization

Need more volume or a custom setup? Contact us and we'll help.

Contact us
info@tovix.ai